Zero-Tolerance Policy

No Compromise on Professional Conduct

We enforce a strict zero-tolerance policy regarding drug use, alcohol consumption, and inappropriate behavior by any driver during service hours.

This Policy Ensures

  • No driver is allowed to operate under the influence

  • Immediate removal of any driver found violating rules

  • Safe, professional, and respectful service

  • Protection of passenger comfort and trust

If you ever suspect a violation, you may contact us directly or report through the City of Dallas.